CASE STUDIES

We don’t sell generic solutions. Our polymer is 100% recycled and custom formulated. Here are some recent case studies that show how we work with customers throughout North and South America to meet their specific needs in terms of quality, performance and price.

A Collaborative Compound

Recently, a customer in Venezuela needed a polymer solution that would work with Venezuelan asphalt. We invited them to send their chemical engineer to our plant in Macon, Georgia, where they could work closely with our laboratory leader. Using product and filler samples, we developed a solution that would meet the required quality and price. After several months of collaborative work via video calls and conference calls, we arrived at a solution, and the first 20,000 kg order is now being produced for them.

Consulting and Training for a Whole New Set-Up — in 3 Languages

A few years ago, a client in Ecuador requested our help producing APP membranes. Though they were experts in producing SBS membranes, they were very new to APP membranes. They were also having problems with the tension of their asphalt membrane production line. The situation was so complicated it required the help of an expert in starting and working on asphalt membrane production lines. So, we visited them with an SD Polymers technician sent directly from Italy.

We trained the client team in manufacturing APP membranes, including acquiring the proper equipment. After investing in our recommended cooling system for the end of the line, they started producing APP membranes. We also solved the tension problem and trained the production line operators to improve the line’s operability and productivity. Our support, helping to translate from English to Spanish and from Spanish to English, was key to maximizing the communication between our Italian technician and our client in Ecuador.

Reducing Costs with Recycled Rubber

One of our clients in Medellin, Colombia, accustomed to using virgin rubber, was quite reluctant to try our recycled rubber. We made several visits, leaving samples and speaking with their chemical engineer, explaining that our recycled rubbers are an excellent value for the money. When they finally agreed to try our rubber, we developed a cost-reduction strategy, ensuring the supply of this type of rubber for their production, and we forecast close to 200 tons of it per year. Much to their surprise, they have achieved a significant cost reduction without impacting their quality, along with maintaining a solid, long-term business relationship with SD Polymers. Now, everybody is happy — especially them.

Side-by-Side with a Major Distributor

In Mexico, it was a bit difficult to convince a major distributor to try our recycled rubber. After nearly a year of conversations, meetings and tests, they agreed to let some of their end-customers try our rubber. To everyone’s satisfaction, it worked out very well for them. We and the distributor now have a solid partnership because they can speak directly with the Spanish-speaking SD Polymers sales technician whose role is to accompany, guide and support them in the sales process of non-original products.

How a Single Customer’s Needs Led to a New Modbit Product

We recently had a customer in California who asked for help achieving -6°F cold flex with their APP Modbit rolls. We requested basic lab samples to be sent to our R&D lab to work on the formulation of asphalt and filler and finished roll specifications. Throughout the project, our lab team regularly communicated directly with the customer’s lab team to make sure we were on track at every step of the way to achieve the customer’s desired results. Within a 10-to-12-week time period, we achieved and delivered exactly what they were looking for — modifying our polymer to their needs. Thus, from all of the testing and collaboration, a new finished Modbit product was born. 

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